GRIZZ Protector – Guarantee for successful installation
1. Guarantor
The warranty is provided by smartSPOT Sp. z oo Sp. K., with its registered office at ul. Chełmżyńska 59, 04-247 Warsaw, Poland. Registered in the Business Register under number 0000935013, Tax Identification Number (NIP): 9522222709.
Contact: info@grizzprotector.com
2. Scope & Deadline
a) The guarantee is valid for 14 days from the date of dispatch of your order.
b) Claims are only possible with proof of purchase (invoice or receipt).
3. What is covered?
a) We will refund the purchase price if you are not satisfied with the result of the self-installation of our GRIZZ protective films or glasses.
b) Requirements:
- Assembly according to instructions
- The film or glass must still be attached at the time of the complaint
4. When is the guarantee excluded?
If the product was not installed according to the instructions or was removed prematurely.
5. How to use the guarantee
a) Send your request via our contact form or by email to info@grizzprotector.com .
b) Please provide the following:
- Description of the problem
- Photo of the applied film / glass
c) After approval, please send a photo of the finally removed film/glass to info@grizzprotector.com .
6. Processing & Refund
a) Your request will be reviewed within 7 working days.
b) If approved, the refund will be made within 7 working days after submission of the proof photo.
7. Legal
a) Polish law applies, taking into account your national consumer protection rights.
b) This guarantee does not affect your statutory rights.
Warranty conditions
As of: April 16, 2025
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